What are loyalty programs?

Created by Wishu C, Modified on Sat, 27 Jul at 2:10 PM by Wishu C

How can I earn SmartCoins?

Place an order and earn 1 SmartCoin for every $1.00 USD spent.

To earn 100 SmartCoins, you need to sign up.

Sign up for newsletters and earn 100 SmartCoins.

Like the Facebook page to earn 100 SmartCoins.

Follow Instagram and earn 100 SmartCoins.


Can you tell me how many points I have?

Information about SmartCoins, their amount, and accrual history can be found after successfully logging in through the bottom left reward button.


Can we expect SmartCoins in never expire?

SmartCoins will stay available for a while, but their life cycle is 3 months from the time they are earned.


I am unable to use my SmartCoins!

If the platform's terms and conditions are breached, the ability to place orders will be suspended. If you believe this is not true, kindly email our support team and send a screenshot of the checkout page, and we will investigate what went wrong.


I am still searching for an answer to my inquiry. Please visit the Contact Us page and click on the Submit a ticket tab.

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