I am unable to track my order?

Created by Wishu C, Modified on Fri, 12 Apr at 3:32 PM by Wishu C

It's alright if you don't see any tracking information right after the package is dispatched, it's just normal and you'll see the updates soon.


Package tracking can vary depending on the shipping service and your location. Sometimes it may seem that your package is stuck in shipping warehouse, but it's actually still moving your way and will be delivered to you in a while.


If your money back guarantee is already active and you haven't received your package yet, please contact us by clicking the contact link below.


How do I request a refund and return?

If you received an item that was damaged or incorrect, we might ask you to provide pictures or videos with your order number. To complete your request on the blow Contact Us page and click on the Submit a ticket tab.


Once it's done the Walgrow support team will assist you ASAP.


Can you tell me when I'll receive my money?

If it’s approved, then your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer’s policies.


I am still searching for an answer to my inquiry. Please visit the Contact Us page and click on the Submit a ticket tab.

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