I got charged, but there's no order. What should I do?

Please check the bank statement first and make sure there was an actual charge. If so, click on the button below to contact our support team. To help us resolve this ASAP add the following info to your inquiry:

• The card mask, i.e. the first six and the last four digits of the card number (ex. 123456••••••1234).
• The date/time of the charge and the amount withdrawn.
• A screenshot of the charge from the banking app or a photo of the statement.

Please feel free to contact us with any question or concerns.