Why is my payment being declined?

Created by Wishu C, Modified on Sat, 27 Jul at 10:27 AM by Wishu C

If you have trouble paying with a credit or debit card, check the following:

Your card is not expired/frozen by the bank.
You have sufficient funds.
You've entered your payment details (the card number, expiration date, CVV code) and the 3DS code correctly.
Online purchase feature is enabled.

If you've checked all of the above but the problem still persists, try a different payment method or contact your card provider for further assistance. In case none of that works, get in touch with the Walgrow support team — we'll do our best to figure it out!

Please feel free to contact us with any question or concerns.