I can't find my orders!

Don't worry, they can't simply vanish!

First of all, check if you selected the same sign-in option as before. There are four at the moment (Facebook, Google, Apple ID, email), make sure you picked the one you used when placing the orders.

If you checked the above but the purchasing history is still unavailable, contact our support team. Please include the email address and the phone number you've indicated when making a purchase — this will help us find the missing orders.

Please feel free to contact us with any question or concerns.