You can cancel an order while it's still in the Paid status. Below is a step-by-step instruction on how to. However, if it's been more than half an hour after the payment, the cancellation is no longer possible.
On the website:
Go to the contact us tab and fill the form.
The amount paid will be refunded once the order is canceled. The money should be transferred back to your account within the next 7-14 days.
Please feel free to contact us with any question or concerns.
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